STATEMENT ON THE INFORMATION OBLIGATION

Responsible body within the meaning of data protection law:

HoferHof 
Andreas Pilz family 
Wiesenweg 51 
8971 Schladming / Rohrmoos

Telephone: +43 (0)664/763 83 41
Email: office@hofer-hof.at

Definitions
Our data protection declaration should be simple and understandable for everyone. The data protection declaration usually uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.

Data processing by visiting our website
When you access our websites, it is technically necessary that data is transmitted to our web server via your Internet browser. The following data is recorded during an ongoing connection for communication between your internet browser and our web server:
• Domain visited
• Date and time of the request
• Page from which the file was requested
• Access status (file transferred, file not found, etc.)
• Web browser and operating system used
• IP address of the requesting computer
• Amount of data transferred
We collect the data listed to ensure a smooth connection to the website and to enable users to use our website comfortably. The log file is also used to evaluate system security and stability as well as for administrative purposes. The legal basis for the temporary storage of the data or log files is Article 6 (1) (f) GDPR.

For reasons of technical security, in particular to prevent attempts to attack our web server, we may store this data for a short time. It is not possible for us to draw conclusions about individual people based on this data. After seven days at the latest, the data is anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a connection to the individual user. This data is not evaluated in any way except for statistical purposes in an anonymous form. This data will not be merged with data from other data sources.

Contact form and contact via email
If you send us inquiries using the contact form or email, your details from the inquiry form or your email, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Article 6 Paragraph 1 Letter f of the GDPR and, if applicable, Article 6 Paragraph 1 Letter b of the GDPR, provided that your request is aimed at concluding a contract. Your data will be deleted after your request has been processed, provided there are no legal retention requirements.
Information in accordance with Art. 13 GDPR

Your personal data, in particular
• Your master data (last name, first name, address, email address, telephone and fax number, date of birth, customer number) as well as language and vehicle license plate number,
• the data in travel documents (passport number, passport details, date of birth, issuing authority, term, nationality) and ID cards (identity card, driving license, etc. including issuing authority and term),
• the data on the payment method and in connection with payments, in particular with EC cards, credit cards and bank cards,
• the length of stay you have requested as well as the destinations, hotels, contact persons, conditions, special services, health data, frequent flyer number, personal preferences that you disclose to us, and
• special categories of data such as health data, special needs and marriage/partnership data,
are required for our services. This also includes bookings of travel, tour guides, catering, rental vehicles, transfers, registration processing, insurance, events, tours, accreditations, vouchers including customer creation, billing and their verification (B2B, B2C, FIT), ticket bookings, summer card, ski pass, cross-country ski ticket . We therefore store and process this data for these purposes and, if necessary, pass it on to third parties with whom we work together to provide the most effective and best possible service for our customers - this can also include service providers in third countries as processors, software and agency service providers belong –, transmitted. The legal bases for these data processing processes are
• the fulfillment of our pre-contractual and contractual obligations towards you,
• consent obtained from you,
• statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) as well as Section 96 TKG and
• our legitimate interests (e.g. improving our customer service, including in the area of direct advertising, or protecting our own legal interests).
The duration of storage is determined by the duration of our business relationship, the consent you have given, and the statutory retention requirements and legal obligations that apply to us. We emphasize that in the case of regular cooperation to provide the best possible customer service, we strive to know the customer requests you have already communicated to us so well that we can satisfy you on an ongoing and long-term basis.
Your personal data according to the registration form will be forwarded to the ARGE Schladming-Dachstein-Card for the smooth issuance and use of the Schladming-Dachstein-Sommercard. 
Data protection declaration: www.schladming-dachstein/datenschutz

Your rights
Below you will find information about which data subject rights the applicable data protection law grants you vis-à-vis the person responsible regarding the processing of your personal data:
• The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a Right to complain, the origin of your data, if it was not collected by us, as well as the existence of automated decision-making including profiling and, if necessary, meaningful information about its details.
• The right to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 GDPR.
• The right to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is carried out to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert or defense of legal claims is necessary.
• The right to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR if you dispute the accuracy of the data, the processing is unlawful but you refuse its deletion and we no longer need the data, but you do to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR
• The right, in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible.
• The right to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state where we are based above or, if applicable, that of your usual place of residence or place of work.
• Right to revoke consent given in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke consent to the processing of data that has been given at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent before its revocation.

Right to object
If your personal data is processed by us on the basis of legitimate interests in accordance with Art. 6 Para. 1 Sentence 1 Letter f of the GDPR, you have the right to object to the processing of your personal data in accordance with Art reasons that arise from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct advertising, you have a general right to object without the need to specify a special situation.
If you would like to exercise your right of withdrawal or objection, simply send an email to info@hofer-hof.at.

Use of Google Analytics and Google Tag Manager
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet usage to the website operator. 
The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. 
You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install: http://tools.google.com/dlpage/gaoptout?hl=de.
This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are further processed in abbreviated form, which means that any personal connection can be ruled out. If the data collected about you is personally related, this will be excluded immediately and the personal data will be deleted immediately. 
We use Google Analytics to analyze the use of our website and to regularly improve it. We can use the statistics obtained to improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR.
Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. 
Terms of use: http://www.google.com/analytics/terms/de.html
Data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the data protection declaration: http://www.google.de/intl/de/policies/privacy.
This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “personal data”.
https://myaccount.google.com 
User and event-level data associated with cookies, user identifiers (e.g. User ID) and advertising IDs (e.g. DoubleClick cookies, Android Advertising ID, IDFA [Apple Advertiser Identifier]). We will keep it for 14 months before it is automatically deleted.

Using Google Tag Manager: Google Tag Manager is a solution that allows marketers to manage website tags from one interface. The Tag Manager tool itself (which implements the tags) is a cookieless domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this will remain in effect for all tracking tags implemented with Google Tag Manager. http://www.google.de/tagmanager/use-policy.html

Cookies
Our website uses cookies that are stored on your device by the browser and which contain certain settings for the use of the website (e.g. the current session). Cookies serve to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and that your browser saves. Most of the cookies we use are so-called session cookies, which are automatically deleted after the browser is closed. Other cookies remain stored on your device until you delete them or the storage period expires. These cookies enable us to recognize your browser the next time you visit. 
In some cases, cookies are used to simplify website processes by storing settings (e.g. retaining options that have already been selected). If personal data is also processed through individual cookies implemented by us, the processing takes place in accordance with Article 6 (1) (b) GDPR either to implement the contract or in accordance with Article 6 (1) (f) GDPR to protect our legitimate interests the best possible functionality of the website as well as a customer-friendly and effective design of the page visit. 
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. Cookie settings can be managed using the following links for each browser: 
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen 
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies 
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647 
Safari: https://support.apple.com/kb/ph21411?locale=de_DE 
Opera: http://help.opera.com/Windows/10.20/de/cookies.html 
You can also individually manage the cookies of many companies and functions that are used for advertising. To do this, use the appropriate user tools, available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices. 
Most browsers also offer a so-called “Do Not Track” function, with which you can indicate that you do not want to be “tracked” by websites. When this feature is enabled, your browser tells advertising networks, websites and applications that you do not want to be tracked for behavioral advertising and similar purposes. Depending on your browser provider, you can find information and instructions on how to edit this function using the following links: 
Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de 
Mozilla Firefox: https://www.mozilla.org/de/firefox/dnt/ 
Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track 
Opera: http://help.opera.com/Windows/12.10/de/notrack.html 
Safari: https://support.apple.com/kb/PH21416?locale=de_DE 
In addition, you can prevent so-called scripts from loading by default. NoScript allows you to run JavaScript, Java and other plugins only on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from your browser provider (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/). 
Please note that if you deactivate cookies, the functionality of this website may be restricted.

Duration of storage of personal data
The duration of storage of personal data is based on the relevant statutory retention periods (e.g. from commercial law and tax law). After the respective deadline has expired, the relevant data will be routinely deleted. If data is required to fulfill or initiate a contract or we have a legitimate interest in continuing to store it, the data will be deleted if it is no longer required for these purposes or if you exercise your right of revocation or objection.

Contact
You can request information about your personal data stored by us at any time, free of charge. As a data subject, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, provided that there is no statutory retention obligation on our part. The consequences of revocation is deletion of your data. For more information about your rights as a data subject, please contact us at info@hofer-hof.at. We're here to help. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the supervisory authority responsible for complaints.

Changes to our privacy policy
We reserve the right to adapt or update this data protection declaration if necessary, taking into account the applicable data protection regulations. This allows us to adapt it to current legal requirements and take changes to our services into account, for example when introducing new services. The most current version applies to your visit.

As of: July 25, 2022